Most browsers that support the display of favicons will also show the icon next to entries in your bookmarks or favorites lists. If you are using a browser which offers tabbed browsing, you will typically also see the favicon shown in each tab next to the web page title.

There are two very good reasons to be sure your Web site includes a favicon.

1. It makes your Web site user friendly
   If your browser supports the display of favicons then you already know this to be true. The favicon makes it much easier to recognize a particular Web site you may be looking for in your tabs, bookmarks or favorites lists.
2. Establishing and reinforcing brand/organization identity
   Statistics vary but most agree that it takes some repetition before people will remember your company or organizations visual identity. Use of the favicon is an effective means of building on that recognition.

Those seem like two compelling reasons to be sure that your Web site offers a favicon to its visitors. Your Web site developer should be able to install a favicon for you. If you need help you can of also look to SteadmanTech for help with this and any other web development needs.

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There was a time (which todays youth would not recall) in which you might have heard about a new Web site or online service and the natural question to follow was, “Do they have an actual ‘bricks and mortar’ location?” That is to say, does this online entity actually have a real life storefront/office location? Or is it just an online presence. The implication was clearly understood to be that if there was not a physical location associated with the online business, they were not to be trusted. Or at the very least, caution should be exercised.

But moving forward now to today’s business environment, I contend that the core of this question has reversed itself. No longer is it the business that legitimizes the Web site, but more it is the Web site that legitimizes the business. Time and time again I now see exchanges where the strength, value or trustworthiness of a business is judged at least partially by whether or not they have a Web site. The clear implication is that without a Web site in place in support of a business, organization or service, the entity could be questionable. Proceed with caution.

Now, beyond the question of which legitimizes the other. If there is a Web site in place, is it good one? If not, the Web site might actually be doing more harm than good. Does the Web site provide the information that the potential client or customer is looking for? Or is it a sounding board that fans the business owner’s ego with accolades or streams of useless fluff? (i.e. most Flash/animation intro pages you will ever see) Those are two very different things, maybe worth repeating…

• Does the Web site primarily stroke the business ego?
  or…
• Does the Web site provide information useful to the site visitor?

As a Web site developer, I often find it hard to guide a project more to the later than the former. When making critical decisions regarding Web site development it is a challenge to get a site owner to step fully into the shoes of their customer or client, or more importantly their potential client.

When is the last time you had a look at your Web site through your potential customers eyes? You might be surprised at what you see, if you can manage to do so.

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SteadmanTech has offered domain name registration services for many years now. Over that time this business has had its changes, opportunities and challenges, but one thing has always remained consistent. There is always someone trying to trick my clients. Most notably, there always seems to be someone taking shots at Domain Slamming my customers.

Domain Slamming is a technique used by less than reputable domain name registrars who wish to trick registrants into switching from their existing service provider. The scam is almost always initiated through the mail and comes to you in the form of an official looking letter. These letters are very carefully crafted to look like an official notification that you are about to lose your online identity. It’s a technique perfected by the Canadian company “Domain Registry of America” who was eventually barred by the Federal Trade Commission from continuing these misleading practices.

Just as bad or maybe even worse than being the victim of Domain Slamming, is another common domain name related scam I would call a “Domain Switching Scam”. Once again you are usually approached through the mail with a very official looking letter warning that you need to protect your online identity. The pitch is that you need to secure your domain name before it expires and is lost for good. The scam here is that the document you’ve received is actually an order form for a completely different domain name. One you never owned to begin with!

Five Tips to Avoid Domain Name Scams

1. Know Where Your Domain Name is Registered — Be sure you know who your official domain name registrar is so you know which solicitations are legitimate and which are not.
2. Check Your Domain Name Registration Details — By running a Whois search on your own domain name you can verify all of the registration details including who the registrar is, who is listed as the domain name registrant (owner), when the domain name is set to expire and more.
3. Keep Domain Registration Contact Information Current — This is very important to assure that you do not lose control of your domain name. It is especially important to keep your contact email address(es) up to date. These addresses are usually the first line of communication your domain name registrar will use to contact you and are sometimes used to verify your identity as the true domain name registrant.
4. Never Respond to Solicitations Via US Mail — In every case that I am aware of, current domain name registrars first line of communication is always via email, NOT by US Mail (it used to be different). In at least 90% of all scam solicitations I have ever seen, the communications are sent via US Mail. Some used to come via your fax machine, but that practice has largely faded away.
5. Renew Your Domain Name Well Before Its Expiration Date — Most domain name related scams are initiated in the last six months of an active domain registration period. Remember that you can renew your domain name registration at any time and you DO NOT LOSE ANY OF THE CURRENT REGISTRATION PERIOD. Anytime you renew a domain name registration, the renewal period is added to the existing registration period, extending the registration from that point forward.

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At least for the time being, Google seems to be placing some premium on the placement of social media in their search results. Companies who participate in these forums find that their social media presence is listed highly in Google results. For these companies, this can only be a good thing.

As an example, in a recent Google search for “Starbucks” there were three separate social media related results in the top 20 listings, they included Twitter, Facebook & YouTube. Of the remaining seventeen results in the search, only four were generated from the starbucks.com domain itself. By the effective use of social media, Starbucks nearly doubled the number of top 20 listings in this Google search result, which pointed to web pages under their direct control!

Starbucks is just one of many examples of the same thing happening over and over again. It is routine now for more and more nationally recognized companies and brands to use social media as tools in their arsenal to communicate with current and potential customers.

Comcast is a well known example of a nationally known company using social media to communicate directly with their customers. Specifically, with their many accounts on Twitter (most notably @ComcastCares) Comcast uses the Twitter platform as a tool to interact with their customers directly and nearly in real time.

So what exactly is Comcast doing? They constantly monitor discussion on Twitter looking for any references to their company. When they do find a disappointed, or flat out irate customer, they immediately open up the lines of communication. They take customer service directly to the disappointed individual and solve the problem as quickly and professionally as possible, in a very public forum. The result is a bad situation which has been turned into a good one. Comcast wins, and their customer wins.

So maybe you do want to think again about how social media might benefit your company. Sure, some people are contributing mundane details of their day on these forums, and what is really wrong with that. Your business however, can use these tools in a very different way and end up with better search results, better customer communications, some positive public image and a thriving business! And there is nothing wrong with that!

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• Hi resolution product images
• Detailed real estate site views
• Detailed electronics/components
• Hi-res scanned documents
• Much, much more…

The images are stored on your own web server and delivered to the viewer as needed. This allows the download time to be minimal while offering the image viewer an extraordinary level of detail for viewing. As the viewer zooms in on the image the online system delivers only that part of the image which is needed, leaving the remaining hi-resolution image data on the server but ready for retrieval on demand.

It has to be said that although you may not have seen this technology in action before now, it is not new. It has changed over the years making this visual image presentation tool more and more user friendly. There is no need for any plug-in downloads or unique software for your site visitors. The presentation platform is Flash based, a mechanism that is now very much the norm and not the exception. Any typical modern web browser application should be able to deliver these incredible images to site visitors without any troubles at all.

SteadmanTech has numerous image samples you are invited to view from our web site. The samples are generated from original images ranging from 50MB – 140MB in size. This technique can however be applied to images much much larger, hundreds of megs and even multiple gigs in size! The possibilities are endless.

Learn more…

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